Monitoring the Buzz For one owner, it happened while the customer was still in the restaurant. As one savvy business owner was monitoring their social media portals, he discovered an unhappy customer was blasting in-the-moment tweets about his establishment’s poor service. He immediately identified both the customer still in the building and the problem and then performed quick damage control…the …
When Social Media Bites Back
Social media is like an all-you-can-eat buffet. When you’re feasting on positive comments and compliments about your restaurant, it’s great. But when a few discontented customers fight back with less-than-complimentary critiques, it can feel like social media was designed all along to eat You for dinner. A recent client experienced just that. Since he opened the doors of his restaurant, the …
Top 5 Social Media Blunders – (Avoiding Weiner’s Mistakes)
Aside from the obvious perils like sending pictures of your body parts over Twitter (Thank you Weiner for the confession), simple social media mistakes can stimie your business’ objectives to use it as a tool that engages, builds relationships and eventually has a bottom-line effect. 1. This is Public Domain Ad exec, Donny Deutsch was the first to bring it up …
Social Media & Your Business Launch
Keeping the fires burning – stoking your social media profiles frequently keep you top of mind with influencers.